What is Quartz ?
Commonly referred to as an engineered or composite mixture of stone, made of 90-95 % of natural material, the remaining mixture of 5-10% of resin.
Why Quartz ?
Quartz has become one of the most popular choices for hard surfaces, due to it’s unique property’s like being non-porous, highly resistant to stains, scratches and being very low maintenance.
How do I get hold of Plutus Quartz Stone ?
If you’re a fabricator we can deliver to you directly, if you’re a showroom, designer, or in the trade, we can deliver to a fabricator of your choice, or suggest some we work with that are local to your projects. Need a one-off project? Get in touch with us and we can direct you.
What is the process to order Plutus Quartz Stone?
Place an order via email through firstname.lastname@example.org. Delivery will then be arranged within 1 – 7 days depending on the availability !
How do I get a quote?
Contact us and one of our sales representative will be able to help you.
What thickness shall I go for?
All of our materials come in 20mm and 30mm thicknesses.
20mm is quite popular for wall claddings, like a full bathroom or reception area, and also kitchen splashbacks. It is also ideal for more enclosed areas, like a small kitchen.
20mm is also perfect for mitred effects.
30mm has always been the traditional choice for stone surfaces. As it is stronger we recommend for over-hang or freestanding quartz surfaces. In some cases, appliances may require the deeper depth.
What does Bookmatch mean?
Bookmatching refers to the reflection of 2 slabs of stone, like an open book, so the joints match perfectly. Bookmatching is usually available on the marble effects of stone, especially those with more prominent veining.
What does Waterfall mean?
A surface that drops vertically at the end, continuing down towards the floor. Sometimes this can be referred to as a leg or a down-stand, and is often used in desks or receptions, or cladding kitchen units, or vanities.
Are all of your products in stock?
Yes. We stock all of our products. We also show a selection of specialty items that we can custom order for your specific needs.
Does Plutus Marbles provide a design service?
We do not have a design service. However, our showrooms have consultants who are trained and experienced with the products we carry and are happy to help decide which products best compliment each other for your particular project.
Should I buy extra material? How much?
Depending on future needs, keeping an extra box or two on-hand could be beneficial. Always refer to your installer when determining quantities.
What is your return policy?
Product can be returned within 30 days with a 25% restocking fee. Only full box quantities may be returned, no loose or single tiles will be accepted. Custom/special order materials require a 50% deposit upon order and are non-refundable.
Are your locations open to the public?
Yes, we are open to the public. Our showrooms are a great place to collect ideas for your project and our informative staff is happy to assist in your selections. Please contact your nearest showroom location for hours of operation.
How big of a grout joint should be expected for tile/stone?
The standard grout joint is 3/16″. Many factors determine the size of a grout joint, therefore it is important to discuss this with your installer. For more information, please refer to The Tile Council of North America’s website.
If I install glass tile in my pool, will the pool chemicals, such as chlorine and acid, cause any problems?
No, pools chemicals, such as chlorine and acid, will not harm the glass tile. Glass is acid-proof. Chemicals and the water can cause calcium deposits on the tile waterline, but can be cleaned off using a pumice stone and tile cleaner. However, the grout used in the installation, and every other aspect of installation needs to be chosen carefully and done correctly by your installer.
What about seams and placement of slabs—who determines that?
Please refer to your builder or fabricator for this information.
Will setting tile on a diagonal require more material?
Yes, typically more material is required when tile is set on a diagonal versus a straight-set. Please refer to your installer when determining how much more material is needed.
Can I get samples or your products?
Yes, we understand the importance of coordinating all the elements for your home and are happy to provide samples during your selection process.
Can porcelain tile be used outdoors?
Yes, porcelain is a very durable product and can be used outdoors. The specific application will determine which tile and which surface are best for your installation.
We recommend using our R11 Anti-Slip Finish for exterior floors.
Can I install porcelain tile on my patio?
If your patio is covered or screened in, porcelain is a great product to install outdoors where it is not subject to the harsher elements of weather. When porcelain tile is exposed and can have fine dust settle on it, or become wet because it is near a pool or sprinklers, it is important to select a porcelain tile that is appropriate for this use. In this type of application, Plutus Tile recommends installing our R11 Anti-Slip Finish. No surface is “slip-proof”, but the R11 Anti-Slip Finish is specifically designed for outdoor, exposed areas as well as wet applications, including shower floors. To be certified as R11 Anti-Slip, a tile must pass internationally-recognized testing.
What is the difference between natural stone tile vs. ceramic/porcelain tile?
Both materials are of excellent quality and durability. Ceramic/porcelain tile is a man-made product and natural stone is quarried from the earth. Natural stone is varied in color and no two pieces ever look the same. It is unique and timeless. Many ceramic/porcelain tiles are made to mimic some type of stone. They are a bit more controlled in range and variation, however many people have difficulty distinguishing between natural stone and ceramic/porcelain tile due to the advanced technology used today. Natural stone requires periodic maintenance vs. ceramic/porcelain, which requires no extended upkeep and is virtually maintenance-free.
Care And Maintenance
Can I use a steam cleaner to clean my tile and grout?
A steam cleaner can be used to clean grout and porcelain or ceramic tile. It should not be used to clean natural stone. Some of the more decorative marbles and granites have soft veins. The force of the water vapor from the steam cleaner might deteriorate the stone.
How do I keep the grout clean?
Grout cleaners are available for stubborn stains. Otherwise, use a ceramic/porcelain tile cleaner with clean water for regular cleanings.
What is the best way to maintain my Quartz stone/tile?
For everyday cleaning, simply use a Ph-balanced natural stone cleaner to care for your stone. Natural stone needs to be sealed after installation. There are many sealers on the market that are made specifically for natural stone as well as companies that specialize in sealing and maintaining natural stone.